Jewellery Care

All our jewellery is crafted for comfort and longevity, but it will always benefit from regular care and mindful handling. Below is a simple guide to help keep your pieces in excellent condition.

Jewellery Care By Product

Earrings

Store earrings in their box or pouch and, where possible, separately to avoid scratching.
Ensure butterfly backs feel secure when fastening and avoid wearing if loose. Click hoops should audibly click when closed.
Clasps may loosen over time with wear, which is normal and can be adjusted. Avoid snagging on hair, scarves or knitwear.

Necklaces

Store with clasps closed to prevent tangling. Avoid pulling delicate chains.
Stones can be cleaned in warm soapy water using a soft toothbrush.

Wristwear

Store with clasps closed to avoid tangling. Avoid pulling chains and ensure clasps are secure when wearing.
Clean with warm soapy water and a soft toothbrush.

Rings

Remove before heavy activity, cleaning or exercise. Avoid knocks and friction on hard surfaces.
Clean with warm soapy water and a soft toothbrush.
Engagement rings should ideally be stacked with bands of the same alloy to reduce wear.
If a stone loosens, contact [email protected] or visit a store.

Jewellery Care By Metal

Silver & 18k Gold Vermeil

925 silver contains 92.5% silver and 7.5% alloys. 18k gold vermeil is sterling silver plated with a minimum of 2.5 microns of gold.

Both metals are durable and suitable for daily wear but may naturally tarnish over time if left unworn. This can be removed with a polishing cloth or silver dip.

Stacking with other metals may increase surface wear due to friction.

To remove tarnish at home:

Line a bowl with tin foil
Add baking powder
Place jewellery on foil
Pour boiling water and leave 2–3 minutes
Rinse and dry thoroughly

9k Gold

Made from 41.7% recycled gold and alloy metals, giving a slightly paler tone.

May tarnish if left unworn for long periods. Avoid direct stacking with silver or plated jewellery to reduce scratching.
Clean with warm soapy water and a soft toothbrush. Silver dip can be used if needed.

18k Gold

Contains 75% pure gold and is suitable for daily wear.

As a softer metal, avoid direct stacking with silver or plated jewellery. Minor surface marks may occur but can be polished out. Clean with warm soapy water and a soft toothbrush.

Platinum

Our most durable metal (950 platinum).

May naturally dull over time but can be professionally re-polished to restore shine.

Jewellery Care By Gemstone

Diamond & Sapphire

Extremely durable and suitable for daily wear and stacking.
Clean with warm soapy water and a soft toothbrush. Avoid build-up from creams or perfumes.

Emerald, Tanzanite, Opal & Moonstone

Softer stones that require extra care. Avoid knocks, chemicals, water, swimming and cosmetics.
Clean gently with a soft cloth and mild soapy water (do not soak emeralds or opals).
Remove before physical activity.

Pearls

Avoid water, perfumes and creams. Store separately to prevent scratching.
Pearls benefit from being worn, as natural skin oils enhance their lustre.

Other

For general cleaning, soak in warm soapy water, gently brush with a soft toothbrush, rinse and dry.

You are also welcome to visit one of our stores for a complimentary clean or use our returns service.

All Dinny Hall jewellery is designed for daily wear, but following these guidelines will help maintain its condition for years to come.

For any questions, contact [email protected].

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