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Careers

Dinny Hall Careers

Dinny Hall is a luxury heritage brand and retailer committed to providing the highest quality jewellery and the best customer service within a friendly, positive working environment.

Working at Dinny Hall isn’t just about having a job – it’s about having a career. We know our team members are Dinny Hall’s future and we are committed to helping them grow and expand their skill-set. Every team member works hard to give our customers a memorable and wholly pleasurable experience.

If you are an enthusiastic, talented professional with a passion for luxury jewellery, we would love to hear from you.


Store Manager – Marylebone

Location: London

Salary/Rate: Competitive + benefits

THE POSITION

We are looking for a dynamic, sales driven store manager for our Marylebone Lane location with a passion for product and our jewellery. If you thrive on leading the achievement of financial goals through strong communication, collaboration, relationships and excellent service, we would love to hear from you.

As a store manager you will be responsible for the store’s commercial delivery reporting directly to Retail Operation Manager.  

KEY RESPONSIBILITIES

  • Development of a strong client base both locally and globally and an informative and caring sales strategy; with an omnichannel approach to selling
  • Lead, manage and educate team members in new client acquisition and retention
  • Respond and resolve customer concerns in a professional and rapid manner
  • Work closely with marketing and commercial functions to ensure in store events and promotions run smoothly and help drive sales targets
  • Instil passion and pride for the brand and product
  • Provide weekly trade results and sales figures to head office, analyse and react to sales trends regarding assortment, stock levels, opportunities to increase sales to Senior Management.
  • Nurture and develop the team and give annual appraisals to achieve key objectives
  • Ensure visual merchandising directives are implemented efficiently in line with brand guidelines.
  • Communicate to Senior Management customer feedback and quality issues in order to improve customer service and sales
  • Perform and supervise operational responsibilities to ensure the timely procedures and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain the integrity of the inventory and any stock loss accountability.

IDEAL CANDIDATE

  • A proven track record in retail management in a luxury environment
  • Ideally have experience within Jewellery retail
  • Strong leadership qualities and decision-making ability
  • Commercially aware with a good understanding of the market and competitors
  • Excellent communication, customer service, and interpersonal skills
  • Willing to multitask resourcefully, self-motivated and can work independently
  • Strong IT skills, experience with point-of-sale (POS) systems and inventory management software

Please send your CV and covering letter to Shai at shai@dinnyhall.co.uk quoting reference SMM-LDN


Luxury Jewellery Retail Sales Consultants

Location: London

Salary/Rate: Competitive + benefits

We are currently recruiting jewellery sales consultants to work in our London based stores.

Applicants must have a very high standard of personal presentation and excellent customers service skills as here at Dinny Hall we pride ourselves on our extremely high standard of customer service throughout the entire company. Applicants must have experience in luxury retail. A knowledge of fine jewellery would be an advantage.

Please send your CV and covering letter to Shai at westbourne@dinnyhall.co.uk quoting reference RSC-LDN